EP120 - Negotiating with Amazon with Andrea Leigh

Andrea Leigh is the Vice President of Client Services at Ideoclick, Inc., an Amazon managed services agency.  Andrea enjoyed a 10 year career at Amazon where she served in a number of Buying and Category Leadership roles. 

We caught up with Andrea at the PathtoPurchase Summit, where she gave a key-note on selling on Amazon.  We covered a variety of topics including:

• Andrea's new role at Ideoclick.
• Amazon's presence in grocery and relationship with WholeFoods vendors
• The language of Amazon metrics
• Best practices in negotaiting with Amazon
• Brands selling on Amazon

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 120 of the Jason & Scot show was recorded on Monday, March 12, 2018.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP119 - Amazon expert Melissa Burdick

http://jasonandscot.com

Melissa Burdick is the president of Pacvue, and a former Amazonian who was involved in Amazon’s entry into the CPG space.  She’s one of the most popular guests on the show, so with all the changes Amazon has been going through it’s a great time to have her back.

We caught up with Melissa at the PathtoPurchase Summit, where she gave a key-note on selling on Amazon.  We covered a variety of topics including:

• Melissa’s new company Pacvue and their Amazon advertising automation tools
• Brands strategy on Amazon
• Amazon private label
• Advertising on amazon
  • Amazon SSPA – Self Service Performance Advertising
• Brick and mortar retail

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 119 of the Jason & Scot show was recorded on Monday, March 12, 2018.

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

This episode catches up on the latest e-commerce news:

Upcoming Industry Events

• Etail west 2/26 – 3/1 Palm Desert
• Path to Purchase Summit – March 12-14 – Chicago*
• IBM Think 3/19-22 Las Vegas
• ShopTalk 3/18-21 Las Vegas*
• Adobe 3/25-3/29 Las Vegas
• NPD Idea 5/15-17 Austin*
• SAP Sapphire June 5-7, Orlando
• IRCE, June 5-8 Chicago
• Shop.org, Sept 12-14, Las Vegas*

* Denotes shows Scot and Jason will be attending and broadcasting from.

Register for the Jason's Webinar on AI in Commerce, Thursday March 1st.

Register to join Jason & Scot at the Path to Purchase Summit in Chicago March 12-14

Amazon News

• Amazon acquires Ring for $1.1B
• Funny article about clues to the selected city for Amazon HQ2
• Amazon Go to expand to 6 more stores
• Listener Question:  What happens to Fresh when Amazon delivers from Whole Foods?

Walmart News

• Walmart reports slower than anticipated e-commerce growth
• Gartner blog on Walmart Pricing
• Walmart new apparel brands
• Walmart unveils Allswell home brand of mattresses, bedding
• Specialty Home redesign
• Walmart in-store mobile app redesign

Other News

• Target CEO Squak-box interview

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 118 of the Jason & Scot show was recorded on Tuesday, February 17th 2018.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP117 - Listener Questions

Amazon launches"Ship with Amazon"

Listener Questions

Q1: Amit Agarwal- Thanks for the amazing podcast. What is the future trend in pricing ? EDLP or coupon based pricing?

<Jason> Most new retailers will adopts EDLP, promotions aren't as effective in the age of transparency, but it's very hard for existing promotional retailer to switch.  Eventually we'll get to more dynamic, personalzied pricing.  Every Nanosecond Low Pricing #ENLP!

Q2: Kiri Masters - What are the coolest or smartest things that brands and retailers are doing with voice commerce? And, what is within reach for smaller brands who don't have a $200k+ budget to drop on developing skills, etc. Where are we on the maturity curve?

<Jason> Transactions are limited to recurring and replenishment purchases, so Pizza places and Starbucks have the early lead.  Brands like Patron and Tide have made good use of voice skills for top of funnel marketing.  Small brands should think about voice for on-site search, and voice SEO on search engines.  It's VERY early in the maturity curve.

Q3: Patrick Paroline - Hi guys I love the podcast listen to it every week. When the numbers say that e-commerce revenue is up 17% does that include Amazon? If so what would be the e-commerce industry revenue increase if you took out Amazon? I believe you guys said that Walmart.com growing and 60% and Amazon at 30%. Would this mean if you removed these two companies then e-commerce as a whole is contracting

<Scot> Good question!  If you take the top 3 retailers out, e-commerce growth is very modest:

Most e-commerce data is based on or correlated to the US Commerce Dept data, which is somewhat suspect.  Jason and I both believe the total market is probably a bigger, which means "Other" is probably bigger, and growing faster than 2% but still much slower than Amazon/Walmart.

Q4: Ari Nahmani - Mobile payments in 2018 - can we hear more about Android Pay / Google Payments API, Apple Pay, W3C Payment Request API, etc? Do we have any data that shows that when implemented properly, these things truly reduce the 'mobile gap'?

<Jason> Apple Pay and GooglePay have loyal but small user bases.  Paypal and Pay With Amazon have proven that digital wallets do improve conversion.  W3C Payment Request is great, easy to implement and likely to improve conversion, most sites should have it on their roadmap to implement.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 117 of the Jason & Scot show was recorded on Thursday February 15, 2018.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP116 - Industry News, Geek Week

SuperBowl News

• Ad Coverage
• Amazon won the Superbowl
• Nike Launched a new sneaker direct to consumer.  Nike’s SNKRS site for new releases (who’s name I couldn’t remember during the recording, sorry Kevin).

Amazon News

• SpaceX successfully launched it’s first Falcon heavy rocket, and recovered two of the boosters.  The photos and video of the Tesla in space were amazing.  And there appears to be a thawing of relations between Jeff Bezos and Elan Musk.
• Prime Now delivery from Whole Foods stores
• Expansion of FBA On-Site
• Amazon expands it’s airport plans from 900 acres, to 1100 acres
• The Spheres launched at HQ1
• Private label continues to get traction especially premium denim “Hale and Denim Crush”
• Amazon Go store opened to the public
• Amazon is the largest spender on R&D, much larger than any other retailer

Walmart News

• Walmart acquired Spatialand out of Store 8 for VR Capability
• JD.com Coming to US
• Walmart – Rakuten partnership ads digital books to Walmart.com

Drug News

Helena Foulkes becomes new CEO of HBC (from CVS) replacing Jerry Storch

Deliv launched DelivRX home delivery pharmacy service

Upcoming Events

• Etail west 2/26 – 3/1 Palm Desert
• Path to Purchase Summit – March 12-14 – Chicago
• IBM Think 3/19-22 Las Vegas
• ShopTalk 3/18-21 Las Vegas
• Adobe 3/25-3/29 Las Vegas
• NPD Idea 5/15-17 Austin
• SAP Sapphire June 5-7, Orlando

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 116 of the Jason & Scot show was recorded on Thursday, February 8th 2018.

http://jasonandscot.com

Join your hosts Jason “Retailgeek” Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP115 - Amazon Q4 2017 Earnings Hot Take

This episode is a hot take of the Amazon Q4 2017 earnings

• Amazon Q4 2017 Earnings
  
  • $60B Revenue =~ $129B GMV ($47B 1P + $82B 3P)
• New Amazon A+ Content Options
• Amazon, JPMorgan Chase Health Care Project
• Supreme Court to hear South Dakota sales tax collection case
• UPS - Amazon Problem
• eBay - PayPal breakup

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 115 of the Jason & Scot show was recorded on Thursday, February 1st 2018.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP114 - Great Retail Bifurcation, Kasey Lobaugh of Deloitte

http://jasonandscot.com

Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP, he first appeared on episode 68.  You can follow him on twitter at @klobaugh.  Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry.  Kasey sat down for an interview live from the NRF Big Show, to discuss some new research he'll be publishing in March at ShopTalk.  Kasey is giving our listeners an exclusive first preview.

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 114 of the Jason & Scot show was recorded on Monday, January 15th, 2018.

EP113 - NRF Preview http://jasonandscot.com

Episode 113 is preview of the NRF Big Show 2018.

• Recap of CES 2018
• Preview of NRF Big Show 2018
• Retail News

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Episode 113 of the Jason & Scot show was recorded on Sunday, January 15th, 2018.

New beta feature - Google Automated Transcription of the show

EP112 - Annual Predictions for 2018

2017 Recap – Predictions made on episode 64

Jason

1. Retailers truly embrace Omni-channel  (Attribution/Inventory/promotion/pricing – YES
2. A/I – Bots for Customer Service but probably not for transactions, lots of buzz on big data AI but no game changing new experience – No
   
3. Personalization – to eliminate friction, not drive new demand.  Data integration not some new product or touchpoint –No
4. Laggard categories will discover digital (Grocery, Luxury, QSR) – Yes
   
5. Microservices – 50% of new platform implementations will be cloud, and Micro-service based solutions will start to emerge – Partial

Jason 2017 Score 2.5/5

Scot

1. The IPO market is going to be open, but the e-commerce companies will get crowded out by the big tech unicorns like Uber, Snap, pinterest, airbnb, spotify and the like – Partial
2. Amazon will start to chip away at the Fedex and UPS’s of the world with a service like this in the US.  – No
3. Machine learning is the new ‘network effect’ – everyone has caught onto the power and competitive moats available from ML and that’s going to be a big theme.  Every vendor you work with from carts to images to upsells to recommendations to search engine results to whatever is going to HAVE to have a ML capability to stay current and keep YOU competitive. – Yes
4. We’re going to see e-commerce growth accelerate pretty materially in 2017.  We’ve been in this 15% band and I think we will see there was a move up in 2H16 to high teens and we could see 20’s in 2017 – Yes
5. eBay – it’s a do or die year for ebay, they could potential partner with Alibaba. – No

Scot 2017 Score 2.5/5

2018 Predictions

Scot

1. Mallageddon 2.0 – We saw 7000 stores close in 2017, I think this accelerates in 2018 as the 30-40% of weak malls fail and we end up with 9000 closures.
2. Amazon will NOT buy another offline retailer, triples down on private label.
3. I’m going to re-up on my Amazon logistics prediction, I think I was just a bit too early on that one, but I’ll make it bolder, that Amazon will squarely get in the last mile business in 2018 and compete with FedEx and UPS.Amazon’s ad group will get so large that they have to break out details about it and everyone will be shocked at how large it has gotten so quickly
4. Walmart will make a big M+A – top candidates would be Instacart, postmates and eBay.
5. Somebody acquires magento, or they go public.

Bonus – Amazon comes out with alexa powered wireless earbuds – because I want them.

Jason

1. Grocery gets disrupted by digital (led by curbside pickup).  Digital grocery doubles in US, at least one delivery firm peters out.
2. Drug gets disrupted by digital.
3. AI Gap – biggest trend of 2018
4. Voice – Huge but not for commerce.
5. Payments – Retail digital wallets die (except Starbucks/Walmart/Amazon).  Bitcoin tanks.

Bonus – Amazon launches a wearable.

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 112 of the Jason & Scot show was recorded on Wednesday, January 3rd, 2018.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP111- End of year news.

Holiday Recap

• E-Commerce up approx 18%, total retail up 4.8%
• UPS Woes

Amazon News

• Amazon Holiday Recap
• Amazon wins 50% of holiday sales !?!?
• WPP, Publcis, Omnicom  spend $800M on Amazon ads

Other News

• Home Depot may buy XPO (large item logistics firm)
• Stitchfix first quarter post-IPO
• Michelle Gass takes over helm at Kolhs. (Episode 77 of the podcast featured outgoing CEO Kevin Mansell)

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 111 of the Jason & Scot show was recorded on Friday, December 29th 2017.  Last show of 2017, happy new year everyone!  Tune in next week for our much anticipated annual predictions episode.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing

EP110 - Holiday 17 Hot Take with Rob Garf of Salesforce.com

Rob Garf (@retailrobgarf), is the VP of Industry Strategy and insights at Salesforce Commerce Cloud.  His team has access to insights from all the Salesforce Commerce Cloud clients (formerly Demandware).  We have a broad ranging conversation about what he's seeing this holiday season and trends he expects for next year.

You can read more about his teams insights here:

Salesforce Reveals Black Friday Was the Busiest Digital Shopping Day of the Holiday Season

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 110 of the Jason & Scot show was recorded on November 30th 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Tamara Gaffney is the Director of the Strategic Insights Engagement Group at Adobe.  Tamera joins us to discuss the holiday e-commerce results from Black Friday through Cyber Monday (Cyber 5).  Tamera has access to anonymous, and aggregated data from more than 5,000 companies worldwide that use the Adobe Digital Marketing Cloud (including Adobe Analytics formerly known as Omniture), which represents one of the largest samples of the overall e-commerce industry available.  Her team publishes useful insights based on that data throughout the year.

EP107- Listener Questions

Listener Questions

Q1: Brands selling direct on their own site

Shawn Cheng What do u think about a brand to run their own brand store, not through market place such as eBay, Amazon or Alibaba?

Jamie Dooley Hi Scot & Jason: Have you heard of any brands seeing true success building a D2C E-Comm business through their own websites? (On a path to do 10-20% of sales and/or 8-9 figures in annual sales?). D2C seems like D2C was a big trend a year ago but I am not hearing about success stories where sales justified significant spend.

Scott Silverman Do you think a new brand without an e-commerce site or digital presence could be built by selling on Amazon? Secondarily, should manufacturers selling on their own e-comm sites, shut them down and just sell via retailers?

Q2 Mobile Conversion Gap

Ari Nahmani Mobile conversion rate... retailers are getting more and more of their web traffic from mobile, but those users are half or a third as likely to convert. They don’t seem to be coming back on desktop. So what’s happening? We see across the board where YoY traffic is flat, revenue is down due to the device mix over-indexing on mobile YoY. How do we explain this behavior? Where are those users purchasing if ecommerce growth is up?  I’m seeing his trend on several client sites and I recall one of your shows that this trend was discussed.

Q3: Omni-Channel Fulfillment

Alexandro Volakis order sourcing in an omnichannel network. how do you decide where its best to ship from?

Q4: Singles Day in the US

Julia Ptock How do you think about Singles Day (11.11.)? Are there some retailers who take part at this event in the USA? Amazon is focusing on Cyber Week (Cyber Monday & Black Friday) but doesn't show interest in Single Day. Do you have an idea why?

Q5: Toys R Us impact on Holiday Promotions

Melissa Burdick How will the bankruptcy of Toys R Us impact Amazon this Holiday? Is it going to be a bloodbath in pricing this Holiday with TRU stores cutting prices and Amazon price matching (and then closing stores shortly after holiday)? https://www.usatoday.com/.../toys-r-us-store.../683762001/

Amazon News

• Amazon opening permanent device shops inside of some Chicago WholeFoods stores.  Jason visited one under construction.
• Amazon lowers prices on marketplace sellers products.  It looks like primarily 3000 beauty SKU's at the moment.
• More Amazon Private Label:
  • Furniture: 
    • Rivet - “stylish and versatile mid-century modern furniture and décor".  Mid-century modern aesthetic, focus on small space solutions, 1 year warranty, prime exclusive
    • Stone & Beam - Higher end price points.  modern farmhouse aesthetic, 3 year warranty.
  • Athlesure
    • Rebel Canyon - Low price point, Men's and Woman's lounge clothing.
    • Peak Velocity - Higher price point active wear (Under Armor competitor), prime exclusive
    • GoodSport - Men's and Woman's moisture wicking apparel
  • Baby
    • Mama-Bear - Relaunched diapers

Amazon Private Label articles:

• Bloomberg piece on Amazon sportswear w/ L2
• Glossy covers Amazon Gift Guide (which focuses on exclusive Amazon products)

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 107 of the Jason & Scot show was recorded on Thursday November 9, 2017.

EP106 - Amazon's Q3 Results Hot Take

This episode is a hot take of the Amazon Q3 Results as well as a few misc pieces of news

• Apple opened it's new midwest flagship "town square" store in Chicago
• Amazon opened a new "Pickup and Return" retail concept in Chicago
• For those interested in todays update who want more, we have deep dive episodes on three topics:
  • EP024 – Amazon Deep Dive
  • EP089 – Amazon Acquires Whole Foods Hot Take
  • EP093 - Prime Day Hot Take

• Breakdown of Q3 Results
  • Core commerce/marketplace
  • Forecast going forward
  • International
  • Prime membership
  • Whole Foods
  • Ad revenue
  • Amazon Alexa/Echo
  • Headcount
  • AWS
• Amazon received licenses to distribute pharmaceutical equipment in 12 states, which could be a precursor to Amazon entering the pharmacy business.  The news immediately drove down stock prices of traditional pharmacy companies. In coincidental news, CVS announced a bid to acquire Aetna for $66B.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 106 of the Jason & Scot show was recorded on Sunday, October 29th 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP0105 - Stitch Fix IPO Hot Take

This episode is a hot take of the Stitch Fix IPO Filing:

• How IPO's Work / Jobs Act
• $1B Exits in E-Commerce
  • Zappos - $850m 2009
  • Quidsi/diapers - $545m -2010
  • Kiva - $775b 2012
  • Trunk Club - $350m 2014
  • Jet.com - $4b  8/16
  • Dollar Shave club - $1b 7/16
  • Chewy.com - $3b 4/17
  • Zulily - went public with $2.7b
• Stitch Fix Background
  • Offering
  • History
  • Financing History
• Stitch Fix financial performance
• Stitch Fix Customer Value / Churn
• Personalization and Machine Learning
• Company size and roles
• Conclusion

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 105 of the Jason & Scot show was recorded on Sunday, October 22nd 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

An interview with Bryon Colby (@bcolby6), SVP of Digital Commerce at Cornerstone Brands. Cornerstone Brands is a billion-dollar omni-channel retailer comprised of multiple leading home and apparel brands including Frontgate, Ballard Designs, Garnet Hill, Chasing Fireflies, Grandin Road, Improvements, and TravelSmith. Cornerstone is a business unit of HSN, Inc.

We spoke with Bryon about his background, where digital commerce sits in the Cornerstone organization structure, how Cornerstone benefits from it's catalog heritage, the challenges and opportunities of customized products, and the future of personalization.

Bryon mentioned a custom product configurator for furniture on Ballard Designs, which can be found here.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 104 of the Jason & Scot show was recorded on Wednesday, October 11th 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP103 - Amazon Private Label Deep Dive

This episode is a deep dive into Amazon's Private Label activities:

• Framework for Amazon Private Label Brands
• Amazon's History in Private Label
  • Amazonscape
• Advice for Brands and Retailers
• Update on Amazon Private Label Marketshare from 1010data
  • Mary Meeker State of the Internet (slide 75 is the one discussed)

Special thanks to Samir Bhavnani and Tim Wilson from 1010data. for providing their data and insight for this episode.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 103 of the Jason & Scot show was recorded on Wednesday October 4, 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP102 - Code Commerce, Shop.org, and News 

Code Commerce

Code Commerce (the first stand alone commerce event from Recode) was Sept 13 and 14 in New York City.

• Andy Dunn - CEO of Bonobos
• Laura Albert - CEO of Williams Sonoma  
• NBA Commissioner Adam Silver and Fanatics Executive Chairman Michael Rubin
• Pinterest President Tim Kendall
• A Tour of an Amazon Prime Now facility in New York on West 34th

Shop.org 

Shop.org was September 25-27 in Los Angeles, CA.

• Marc Lore - President of Digital at Walmart
• Adam Grant - Author of the Originals
• Scott Galloway - NYC Professor, L2 Founder, and Author of "The Four"
• Tech Lab

Amazon News

• Amazon looking for a second HQ location. Scot thinks Austin, Jason suggested Houston or Detroit.
• Amazon launched a new set of Alexa based devices
• Amazon renewed - Certified pre-owned products
• Amazon opening 6 new Fulfillment Centers in the US (and 40 in India):
  • Oregon - Salem (8/28) 
  • Ohio - North Randall 
  • NY  - Staten Island (9/6)
  • Michigan (9/14) 
  • Oregon - Portland (9/18) 
  • Ohio - Euclid (9/18)
• Alexa in BMW
• Kohls taking Amazon Returns

Other News

• Walmart buys Parcel - NY same day deliveries
• Plated acquired by Albertsons - Meal Kits heat up
• Ikea acquires TaskRabbit - Help deliver and assemble Ikea products
• Jet launching private label "everyday essentials" line
• Wish $30m NBA sponsorship
• Holiday Forecasts - Ranging from 3.5% - 4% (Jason thinks that might be optimistic unless we get highly promotional)

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 102 of the Jason & Scot show was recorded on Wednesday October 4th, 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP101 - Indochino CEO, Drew Green

An interview with Drew Green (@Drew_Green), CEO and of Indochino.  Indochino is one of the largest made to measure menswear brands globally with active customers in 50 countries. We spoke with Drew about his previous e-commerce startup Shop.CA as well as Indochino's business model, Amazon strategy, and the future of the indsutry.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 101 of the Jason & Scot show was recorded on Thursday, September 14th 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP100 - Get to Know Our Listeners

To celebrate our 100th episode, we decided to put the focus on the most important element, the listeners.  So we invited three of our most active listeners to be on the show.

Radz Mpofu @RadzMpofu

Kevin Harmon @imadness Facebook 

Ted Fifelski  @ted_gives

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 100 of the Jason & Scot show was recorded on Thursday, September 7th 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP099 - Tulip Retail CEO Ali Asaria and News

Amazon News

• Wholefoods - Amazon Day 1 buzz
• Amazon getting deeper into programmatic ads
• Amazon building a FC on top of what was once the largest mall in the US, in Randall, OH
• Amazon is #1 app with millennials via Comscore

Other news

• CPG's face the threat of digital disruption
• Warren Buffet - Retailers and Brands in an epic battle
• Walmart partners with Google home (See Scot on the Today Show talking about it here)

Digital Retail Newsmaker

Our Digital Retail Newsmaker segment, features an interview with Ali Asaria (@aliasaria), CEO and Founder of Tulip Retail. Tulip Retail is a mobile application provider focused on empowering workers in retail stores.  They recently raised $40M in venture capitol, lead by Kleiner Perkins.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 99 of the Jason & Scot show was recorded on Thursday, August 31th 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

A weekly podcast with the latest e-commerce news and events.

EP098 - Zola CEO/Co-Founder Shan-Lyn Ma

An interview with Shan Lyn Ma (@shanlynm), CEO and Co-Founder of Zola. Zola is re-inventing the Wedding Registry for the modern couple.

In this episode we discuss Shan Lyn's previous experience including Yahoo and Gilt Group.  As well as Zola's business model and potential growth opportunities.

Shan mentioned a recent article written by Zola investor, Alex Taussig (@ataussig) of Lightspeed: Finding product/channel fit at Zola.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 98 of the Jason & Scot show was recorded on Tuesday, August 22nd 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP097 - Industry News

Congratulations to friend of the show Billy May, on his new appointment as CEO of Sur La Table.  Billy was a guest on episode 23.

Amazon News

• Amazon Instant Pickup, allows pickup 2 minutes after ordering popular items, on 5 college campus's.
• Amazon stock briefly went down after President Trump attacked them on Twitter.
• Amazon Treasure Truck expanding to 5 new cities (Chicago, Dallas, Los Angeles, Houston, Atlanta).
• Amazon Private Exclusive Labels taking off according to 1010Data.
• Amazon is rumored to be entering the ticket sales business
• Rumor of Amazon "Anytime" messaging App
• Amazon was mentioned in 15% of the S&P500 earning calls this quarter

Other News

• US Dept of Commerce reported that e-commerce grew 16.3% in Q2  - half of that was from amazon.  Fastest growth since early 2012 - 12.1% of total sales.
• TJX sales up 6%
• Gap earnings slightly up; they announce new BOPIS test.
• Dicks Sporting Goods, CEO, Ed Stack:
• "There's a lot of people right now ... in retail and in this industry in panic mode," Stack added. "They seem to be in panic mode with how they're pricing, and we think it's going to continue to be promotional, and at times irrational, going forward."
• Stack said he noticed heavier promotions and price cuts particularly on athletic apparel, electronics, and hunting, fishing and camping gear beginning around Father's Day this year. "And it continued to be very promotional — not only from retailers but also from some of the brands on a direct-to-consumer basis."
• Walmart Online grew 60% y/y
• Target acquired that same day delivery company Grand Junction
• Alibaba 56% y/y growth vs 49% projected- Adj EBITDA margins of 50%.  Jack Ma talks about New Retail concept (such as Hema Grocery store)

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 97 of the Jason & Scot show was recorded on Saturday August 19, 2017.

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

http://jasonandscot.com

EP0096 - Listener Questions Part 2, and News

Amazon News

• Amazon now showing pics of delivered packages in app
• AU fulfilment center
• Amazon hiring day (50k new jobs)
• Lots of new FCs coming
• Sears to sell Kenmore on Amazon and build Alexa into products
• New Amazon Hub Lockers
• Forcing Free Returns on 3p Sellers
• New Amazon  handbag private label launched - The Fix (Prime exclusive)
• Stripe processing some Amazon orders

Listener Questions

Michelle Grant via Twitter:
Do you think Nike is one of the few brands that have the leverage to get Amazon to remove 3P inventory?

Steve White:
Hey guys, when I talk to brands they have this sense that they are going to be 'pushed out' or off the platform as Amazon develops products in their respective categories- my sense is that Amazon has never acted like a bully in that regard, just adds additional competition- thoughts?

Parker Block:
Who is right, @retailgeek ? Are disruptive forces going to drive retail consolidation (per @debweinswig) or fragmentation (per @klobaugh)?

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 96 of the Jason & Scot show was recorded on Thursday August 3, 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP095- Listener Questions and Amazon Earnings

http://jasonandscot.com

Amazon Q2 2017 Earnings Summary (PDF from Amazon)

• Amazon reported a beat on revenue but a miss on earnings
• Revenue came in at $37.96 billion, beating street estimates of $37.18 billion.
• EPS was only 40 cents per share, missing street estimates of $1.42 per share.

Listener Questions

• Kiri Masters:

  I'd love to hear Jason and Scot talk about their global e-commerce outlook. Amazon in particular seems keen to expand aggressively in international markets. Does the growth opportunities match the regulatory / operational complexity for brands? Interested to get your take.

• Josh Tarasoff:

  Hi Jason and Scot--What is your take on Amazon's strategy behind buying products at full retail price from marketplace sellers? Here is an article: http://www.cnbc.com/.../amazon-new-fba-program-buys....

  Thank you. I love the show.

• Anup Gosavi

  Hey guys... love your show. Would love to see your take on when/ if brands will be active on messaging platforms like Messenger, Kik. etc.

  Is it actually a better channel than email? Is there a signal in all that noise? Opportunities/ risks etc. Thanks!

• Lauren Quaile Tonkin:
  
  I'd love your thoughts on autoreplenishment. Why have other retailers not adopted this tactic broadly (beyond Amazon and Target)? Do autoreplenishment models differ globally? What non-intuitive products/categories do you think can benefit from an autoreplenishment strategy? Thank you! Keep up the great work.

• Ben Kates:
  off-price retail offline and online

• Gareth Hanes (in uk):
  Hi Jason & Scott, enjoying your podcasts from "the other side of the pond" in the UK.

  I would be interested in your take on the recent (in the UK anyway) growth of products sold on Amazon by Chinese 3P merchants (presumably manufacturers) using FBA.
  I have noticed transformational changes in some product groups where new SKUs and brands have gained strong traction very quickly (propelled forward by a combination of agressive pricing, AMS & FBA).

  There's been a lot of talk on your podcasts about Amazon "own label", but this "manufacturer to consumer" model would appear to be a much more of a imminent threat to incumbent domestic brand owners.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 95 of the Jason & Scot show was recorded on Thursday July 27, 2017.

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.