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The Jason & Scot Show - E-Commerce And Retail News

Join hosts Jason “Retailgeek” Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor, as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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The Jason & Scot Show - E-Commerce And Retail News
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Now displaying: November, 2019
Nov 26, 2019

EP200 - Walmart Chief Customer Officer Janey Whiteside 

Episode 200 is our 4 year anniversary, featuring an interview with Janey Whiteside, EVP and Chief Customer Officer at Walmart.

Anniversary Recap

Janey Whiteside Interview 
(Timecode 6:34)

In this wide-ranging interview, we cover many topics, including:

  • Janey's background at Amex
  • The role of Chief Customer Officer at Walmart
  • Doing things at Walmart Scale
  • What does digital mean at Walmart
  • Private Label
  • Amazon
  • Challenges and opportunities of value focus
  • Innovation
  • The future of retail

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 200 of the Jason & Scot show was recorded on Wednesday October 9th, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Nov 21, 2019

EP199 - Dreamforce and Retail Earnings

Episode 199 covers the 2019 Dreamforce Conference as well as this weeks news including Walmart and Target earnings reports..

Dreamforce

Salesforce held their annual Dreamforce Conference in San Francisco this week.  They launched a major new functionality "Customer 360 Truth" a universal customer data platform.

Singles Day - 11.11 Day - $38.38 billion US (up 26% YoY)

Earnings Reports

Other News

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Episode 199 of the Jason & Scot show was recorded on Thursday November 21st, 2019.

Nov 12, 2019

EP198 - Holiday Forecasts

 

A weekly podcast with the latest e-commerce news and events. Episode 198 covers the 2019 holiday forecasts, store visits, and news.

Reviews

Jason & Scot both received the new Apple AirPods Pro and the Amazon Echo Buds.  Both liked the Apple product better.  Echo buds had better noise cancelation, but an inferior fit/design, poor microphone, and a case that’s too big for a pocket.

Trip Reports

  • Nordstrom NYC Flagship
  • Amazon Bookstore remodels and FourStar
  • Showfields
  • Macy’s new Story display 
  • Starbucks Pickup Only location

News

Holiday Forecasts

NRF

Nov-Dec excludes automobile dealers, gasoline stations and restaurant

3.8% – 4.2% over 2018 to a total of between $727.9 billion and $730.7 billion (vs 2.1% last year, or 3.7% last 5 years).

AlixPartners

November-January

Total Retail increase of 4.4% to 5.3% 

Deloitte:

November – January

Total sales are expected to exceed $1.1 trillion 

Total Retail 4.5% to 5% rise in 2019 (vs. 3.1% last year)

Digital $144-$149B 14-18% growth (up from 11.2% in 2018)

Kantar

Oct-Dec

Total Retail 3.8% (vs. 3.1% last year)

Online 14% vs 10.8% last year

Salesforce

November 1 to December 31

Digital revenue growth this holiday season at 13% YoY to 4136B

Hub: https://www.salesforce.com/solutions/industries/retail/holiday-insights

Adobe

Nov-Dec

14.1% increase online (totaling $143.7B)

MetaForecast (summary of the forecasts):

14.25% Online  (range is 13-18%) 

4.35% Total Retail (range is 3.7% – 5.3%) – last yr was 2.1%

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 196 of the Jason & Scot show was recorded on Thursday November 7th, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Nov 8, 2019

EP197 - Personalization Deep Dive

This episode is a deep dive into Personalization.

  • Definition and Level Setting
  • Best Commerce Practices
  • Future Opportunities
  • Conclusion and Recommendations

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 197 of the Jason & Scot show was recorded on Monday, September 30. 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Nov 4, 2019

EP196 - Apple Flagship, News, and Listener Questions

 

A weekly podcast with the latest e-commerce news and events. Episode 1946 covers a visit to Apple's new flagship on 5th Ave in NYC, recent industry news, and listener questions.

Apple 5th Ave Flagship Reopens

News

  • 2019 Holiday season has 6 fewer days between Thanksgiving and Christmas
  • Credit card companies release new e-commerce payment flow EMV SRC 
  • Best Buy moves to one-day delivery
  • Nordstrom opens New York Flagship
  • Barneys Bankruptcy
  • eBay, Nike, and Underarmour get new CEO's
  • Google Shopping flash sale and ‘buy on google’

Listener Questions

Q1: Michelle Grant - Amazon and Walmart have patents around predictive shipping. Could you speculate on what impact predictive shipping will have on commerce? You mentioned it in episode 187, but it would be great to get more details.

Q2: Holly Marie Pfeifer What’s the future look like for personalization with ITP cracking down on Safari and talks about Google being close behind in restricting third party cookies?

Q3: Jeff Vogl I saw Jason’s question to Tobi about performance and PWAs, do you see them actually sticking? I know they “hot” right now, but how many PWAs do either of you have on your phone? Of those, besides Amazon, how many do you really use? Seems like something that works for the Amazons and Nordstrom’s of the world, but do you see it as a mid market reality?

Q4: Karri Koivuniemi Any new info regarding what Adobe is doing with the Magento? What's your brief take on the current ecom platform landscape?

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 196 of the Jason & Scot show was recorded on Thursday October 24th, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

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