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The Jason & Scot Show - E-Commerce And Retail News

Join hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder & Executive Chairman at Channel Advisor, as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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Sep 10, 2016

EP044 - Iphone 7, Amazon News, Shop.org Preview

Apple announced the iPhone 7 & iPhone 7 Plus.  Key features for shopper marketing:

  • Felica NFC Support means Apple Pay in Japan
  • Improved imaging offers new Augmented Reality and Visual Search possibilities, and dual cameras on the iPhone 7 Plus may eventually allow steroscopic imaging for accurate measurements and 3D scanning.
  • iOS 10 - Supports ApplePay in web-browser
  • iOS 10 - Supports commerce capabilities for Siri
  • iMessage now has an app store for commercial chatbots

Amazon News:

Shop.org Preview:

  • Jason emceeing a number of the keynotes
  • Live news summary podcasts from the showfloor
    • Tuesday 9/27 2pm CST
    • Wed 9/28 10:30am CST
  • Live podcast interviews from the showfloor
    • Tues 9/27 1pm CST Brad Brown, SVP Digital Retail at REI
    • Wed 9/28 9am CST - Rob Schmults, SVP E-Commerce and CRM at Talbots
    • Wed 9/28 9:45am - Facebook
  • Jason and Scot breakout session
    • Tuesday 9/27 3:30pm CST
    • Covering Mobile Gap, Amazon, and Brands going direct

This episode is sponsored by the National Retail Federation.  The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year.  We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit  retailsdigitalsummit.nrf.com to enter the code when you register for the show and we’ll see you there!

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 44 of the Jason & Scot show was recorded on Thursday, September 8th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Sep 1, 2016

EP043 - Seth Beal, SVP Global Marketplace at Walmart eCommerce

Seth Beal, is the Senior Vice President, Global Marketplace at Walmart eCommerce (4th largest e-commerce site on the IR500).

In this broad ranging interview, we cover:

  • Seth's background and how he came to lead Walmart's marketplace
  • Walmart Marketplace 
  • Amazon competition
  • Jet Acquisition
  • Omni-Channel implications for a Marketplace
  • Innovation

Book Recomendation: Sam Walton, Made in America

This episode is sponsored by the National Retail Federation.  The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year.  We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit  retailsdigitalsummit.nrf.com to enter the code when you register for the show and we’ll see you there!

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 43 of the Jason & Scot show was recorded on Thursday, August 25th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Aug 26, 2016

EP042 - News, Amazon Grocery Pickup

Amazon News

  • Rumor: Sellers are saying they are being notified by amazon they are going to stop doing FBA off amazon.
  • Project X - a New Grocery Pickup Store from Amazon
  • Recap of Jason's visit to Amazon Bookstore
  • Rumor: Amazon to launch spotify killer for echo

Other News

This episode is sponsored by the National Retail Federation.  The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year.  We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit  retailsdigitalsummit.nrf.com to enter the code when you register for the show and we’ll see you there!

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 42 of the Jason & Scot show was recorded on Wednesday, August 24th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Aug 18, 2016

EP041 - Digital Payments Deep Dive

Key considerations when looking at Digital Payment Options:

  • Ability to support all the payment types your customers want to use (brands of cards, store cards, debit, ACH)
  • Size of vendors current user base and overlap with your customer base (will you be accessing an installed base of users from your vendor, or will you be onboarding your customers to the vendors platform).
  • Ability to integrate digital receipts and post purchase experience
  • Ability to integrate coupons, offers, promotions, and loyalty programs

 

 

In Browser

In-App

In-Store

Device

     

Apple Pay

Coming (limited)

Yes

Yes (NFC)

Android Pay

Yes

Yes

Yes (NFC)

Samsung Pay

No

Yes

Yes (NFC)

Bank

     

Chase Pay

Yes

Yes

Yes (Camera in POS)

Retailer

     

Starbucks

Yes (other product)

Yes

Yes (Camera in POS)

Amazon

Yes

Yes

Only in Amazon Book store (Camera in both POS and phone)

Walmart

Yes (other product)

Yes

Yes (Camera in phone)

CVS

Unknown

Yes

Yes (Camera in POS)

Other

     

Paypal

Yes

Yes

Limited

Visa Checkout

Yes

Yes

Yes (other product)

MasterPass

Yes

Yes

Yes (other product)

Note:  Jason incorrectly referred to Merchant Customer Exchange ("MCX"), the joint retail consortium creating it's own payment method,  as "WMX".  They have canceled their plans to launch their own mobile payment system and have reduced their staff, but they are still operating and pursuing other partnerships.

Google Handsfree - Payment pilot in San Francisco Bay Area, currently a separate effort from Android Pay

Checkout the @retailgeek instagram feed for a library of images showing the (confused) state of chip & signature in the US.

Money 2020 Tradeshow - October 23-26th in Las Vegas

PYMNTS.com website - Great source for payment industry news

Disclosure:  Samsung provided the Galaxy S7 Edge smartphone that was used to test Samsung Pay and Android Pay.

This episode is sponsored by the National Retail Federation.  The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year.  We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit  retailsdigitalsummit.nrf.com to enter the code when you register for the show and we’ll see you there!

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 41 of the Jason & Scot show was recorded on Tuesday, August 17th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Aug 12, 2016

EP040 - Jet.com and Dollar Shave Club Acquisitions

We've seen two major e-commerce acquisitions in the past 30 days.

Dollar Shave Club was acquired by Unilever for a reported $1B.

Jet.com was acquired by Walmart for a reported $3.3B.

We discuss both acquisitions, with their implications for the involved parties and the industry as a whole.

This episode is sponsored by the National Retail Federation.  The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year.  We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit  retailsdigitalsummit.nrf.com to enter the code when you register for the show and we’ll see you there!

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 40 of the Jason & Scot show was recorded on Monday, August 8th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Aug 4, 2016

EP039 - Interview Faisal Masud, CDO of Staples

faisal_masud

Faisal Masud is the Chief Digital Officer at Staples.  His career includes many of the marquee e-commerce companies in North America including eBay, Groupon and Amazon.  In the interview, we cover:

  • His background, and e-commerce experience
  • His love of Cricket
  • Competing with Amazon
  • Role of stores
  • Marketplaces
  • Innovation

This episode is sponsored by the National Retail Federation.  The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year.  We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit  retailsdigitalsummit.nrf.com to enter the code when you register for the show and we’ll see you there!

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 39 of the Jason & Scot show was recorded on Monday, July 25th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jul 27, 2016

EP038 - Pokémon GO DeepDive

Pokémon GO is a new mobile game sweeping the globe.  It launched in the US on July 6th, and has already become the biggest mobile game in U.S. history, and has surpassed Twitter in active daily users.

This episode is a deep dive in what retailers and shopper marketers need to now about Pokémon GO.  Including:

  • Background of the game
  • Overview of game concepts
  • How it impacts retailers
  • Advanced Concepts

This episode is sponsored by the National Retail Federation.  The Jason and Scot show will be live podcasting at the NRF/shop.org digital summit 2016 which is in Dallas September 26-28th this year.  We have a custom discount code for our listeners. The code is JASON&SCOT, you will get a 10% discount on the full conference fee. Visit  retailsdigitalsummit.nrf.com to enter the code when you register for the show and we’ll see you there!

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 38 of the Jason & Scot show was recorded on Monday, July 25th, 2016.

 

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jul 15, 2016

EP037 - Amazon Prime Day Recap

Amazon held it's second annual Prime Day on July 12th 2016. Scot and I break-down the good, the bad, and the ugly from this Amazon invented shopping holiday.

Amazon claimed it was it's biggest day ever (but was a bit vague about what that meant). Amazon claimed US orders were up 50% this year over last year (up 60% internationally). Last year Amazon said they sold $400M on PrimeDay deals, so assuming a similar AOV this year, that's $600M in sales.

Third party sales on Amazon were up 30%, reflecting the fact that it was still difficult for third parties to get in on the prime deals act.

Amazon did particularly well selling it's own hardware, such as the Kindle and Echo.

There were some early technical problems for some users, prompting the #Primefail hashtag.

Amazon didn't disclose numbers, but Prime Day was probably a major driver of new Prime subscriptions. Expect Amazon to promote all the other prime benefits hard over the next month (shipping deals, prime exclusives, music, video content, Prime Now, etc...) to help retain those new Prime members.

Several other retailers tried to piggy back on the Prime Day by offering their own "Black Friday in July" sales. Some evidence suggests that it was a higher volume than normal day for many other retailers.

Amazon is also eliminating many list (or MSRP) prices from it's site. A number of articles suggest that Amazon may be doing this to enable it to raise it's own pricing, but that's almost certainly NOT what Amazon is doing. More likely they are eliminating list prices in categories where sellers have artificially inflated list price, and to help Amazon avoid deceptive pricing practice law suits.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 37 of the Jason & Scot show was recorded on Wednesday, July 13th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jul 14, 2016

EP036 - Interview with Neil Ackerman, Global E-Commerce Director at Mondelez

  • Neil’s background
  • An overview of Mondelez and their e-commerce challenges and opportunities
  • How Mondelez works with Amazon
  • How Mondelez thinks about channel conflict
  • The evolution of grocery e-commerce and impulse purchases
  • Neil’s experience at Amazon, including the development of the “Small and Light” program.

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 36 of the Jason & Scot show was recorded on Tuesday, July 12th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jul 13, 2016

EP035 - E-Commerce Deadly Sins

A list of the 15 common mistakes we see in digital commerce:

  1. Requiring the user to create an account to checkout (See $300M button, now known to be Best Buy)
  2. Spending too much on Adwords vs PLA's
  3. Not offering Free shipping
  4. Not having a fully developed channel strategy
  5. Not telling the shopper “when they will get it”
  6. Overfocus on customer acquisition, not enough on retention
  7. Not having a prominent Search box
  8. Over emphasis on mobile app vs mobile website
  9. Lack of social proof (rating & reviews, question & answer, user generated content
  10. Omni-channel failures (not having accurate inventory)
  11. Poor product photography
  12. Too much checkout friction (too many fields, leaving header/footer on)
  13. Pricing surprises in the checkout
  14. Prominent Promo field in the checkout (See: Promo field is costing Sears $16M/mo)
  15. Poor Pageload Speed (too many 3rd party tags, especially on mobile)

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 35 of the Jason & Scot show was recorded on Wednesday, July 6th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jul 10, 2016

EP34 - Interview with Michelle Grant, Head of Retailing at Euromonitor International

Michelle Grant is the Head of Retailing at Euromonitor International, a leading strategy research firm with a highly regarded retail practice.  Her twitter feed, @EMI_MichelleG is a must follow for anyone interesting in retail.

We cover three broad topics in the interview:

  • Amazon internation expansion strategies and tactics
  • Cross-border Commerce
  • Mobile

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 34 of the Jason & Scot show was recorded on Monday, May 16th, 2016, and published on June 10th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jun 27, 2016

EP033 - On Demand Economy (ODE) Deep Dive

What is the on demand economy (ODE)?

Consumer behavior that is driving the adoption of on-demand economy

  1. Mobile
  2. Social
  3. Bifurcation of Value vs Convenience
  4. Zero friction

ODE Industry

  1. GDP
  2. ODE TAM
  3. How big today 
  4. Investments
  5. Sample co’s
    1. Marketplace
      1. Homejoy
      2. Handy
      1. Amazon
      2. Referral - thumbtack
    2. Referral
      1. 1099
      2. W2
    3. Owned and operated
  6. Business models 

ODE meets retail - where and why do they intersect

  1. Delivery
    1. Instacart
    2. Postmates
    3. Deliv
    4. Uber Rush
    5. Curbside
    6. Google Express
    1. Blue Apron (ingredients)
      1. Doordash/orderup
      2. Postmates
      3. Uber Eats
      4. APN
    2. Food delivery
  2. Food/grocery
    1. Enjoy
    2. Michelin Onsite
  3. Products that rely on services
    1. Target - Instacart (but stopped curbside
      1. Etsy ASAP
      2. Everlane
    2. 1hr delivery in metros:
  4. Ecommerce/Retail + ODE Examples

Takeaways for retailers

  1. Watch closely and don’t be blindsided
  2. Test partnerships - 1hr delivery good example
  3. If you have a product that naturally requires a service, self-disrupt
  4. ODE will change consumer expectations and ‘feedback’ into retail 

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 33 of the Jason & Scot show was recorded on Wednesday, June 22, 2016.

 

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jun 20, 2016

Greg Pulsifer

An interview with Greg Pulsifer of VF Corporation.  VF Corporation is one of the largest apparel companies in the world, with over 25 brands including North Face, Vans, Timberland, and many others.

The conversation covers a wide range of topics including Greg's background, Amazon Strategy, Channel Conflicts, MAP pricing, Counterfeit products, and innovating new technologies including IBM Watson, and ApplePay.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 32 of the Jason & Scot show was recorded on Thursday, June 16, 2016.

http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jun 13, 2016

EP031 - Sid Jatia VP Digital at Under Armour

sid_jatia

An interview with Sid Jatia, VP of Omni-Channel Digital at Under Armour.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 31 of the Jason & Scot show was recorded on Monday, May 16, 2016 at the ShopTalk tradeshow in Las Vegas.  The episode was published on Monday June 13th.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jun 6, 2016

EP030 - Mary Meeker, Comscore, Demandware and Amazon News

Scot & Jason will both be at the IRCE trade show in Chicago this week.  Scot will be leading a pre-conference workshop on Amazon, entitled "Amazon & Me" on Tuesday.  Jason will be in the Razorfish booth #548, Scot will be in the ChannelAdvisor both #803 on Wednesday morning.  Razorfish is hosting a cocktail party Wednesday night June 8th, from 9pm - 12pm at the rooftop LondonHouse on the Chicago river, please pre-register here if you'd like to join us.

Mary Meeker gave her annual "Internet Trends" presentation at the recode conference this week.

Comscore gave there "State of the U.S. Online Retail Economy in Q1 2016" presentation.

Jeff Bezos gave an interview at the code conference.

Amazon is also dominating Mobile E-commerce per an article in Business Insider.

Salesforce.com bought Demandware for $2.8B.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 30 of the Jason & Scot show was recorded on Thursday, June 2nd, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 30, 2016

EP029 - Interview with Amanda Greenberg of Ferrara Candy

We have a new facebook page!

amandaAmanda Greenberg, Sr. Director, eCommerce of Ferrara Candy Company and former head of E-Commerce at Kind.

Topics discussed included:

  • Brand Lifecycle
  • Channel conflict
  • Pricing strategy / Map pricing
  • Amazon 
  • Digital Impulse Purchases
  • The future

Episode 29 of the Jason & Scot show was recorded on Thursday, May 26th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 30, 2016

Episode 28 – ShopTalk Recap

We have a new facebook page!

ShopTalk hosted if inaugural trade show May 15-18 in Las Vegas at the Aria hotel.  Scot and I were both on hand to moderate panels, and share our feedback on the show this week.

Scot’s Panel: Brands Taking Control

Jason’s Panel: Virtual and Augmented Reaility Experiences for Retail

Five key themes from the show:

  1. Role of the store going forward
  2. Brands and where they fit into this new commerce world
  3. Mobile transforming the shopping experience
  4. Venture funding, startups, and innovation
  5. How to survive in a world with Amazon

Links:

Andy Dunn Article mentioned:  Digitally Native Vertically Integrated  Brands (DNVBs)

Andy Dunn Encyclopedia of DNVBs

Episode 28 of the Jason & Scot show was recorded on Tuesday, May 24th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 22, 2016

EP027 - Guest Jon Nordmark, Co-Founder of Iterate Studios

We have a new facebook page!

Jon Nordmark is one of the pioneers of the e-commerce industry.  A former marketer at Samsonite Luggage, Jon left when his boss told him "no one will ever buy bags on the internet."  Jon proved him wrong by founding eBags, one of the oldest pure play retailers.  While at eBags, Jon launched 6pm.com (later purchased by Zappos).  Most recently Jon is one of the co-founders of iterate.ai an innovation lab that helps match retailers up with innovative start-ups, which currently tracks over 130,000 startups.

Links:

Book Jon mentioned:  Blur: The Speed of Change in the Connected Economy by Stan Davis

Episode 27 of the Jason & Scot show was recorded on Tuesday, May 17th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 16, 2016

EP026 - Augmented Reality and Virtual Reality Deep Dive

We have a new facebook page!

Augmented Reality and Virtual Reality Deep Dive:

A. Background - A look at what is driving AR/VR, what the differences between AR/VR are

B. The hardware players

C. Our take on the players and experiences

D. AR/VR and retail

  1. Vendors
  2. Use Cases

Misc Links:

Episode 26 of the Jason & Scot show was recorded on Thursday, May 11th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 8, 2016

Episode 25 - Retail Apocalypse, NY Store Visits, and Other News

 

NY Store Visits:

  • Ralph Lauren - Magic Mirror (Oak Labs)
  • Barney’s - Chelsea
  • Macy’s One Below (and Etsy)
  • Samsung 837 \
  • LuluLemon Lab

Retail Apocalypse

Misc News:

Upcoming events:

  • We’ll be both be at shoptalk May 15-18 in Vegas

 

Episode 25 of the Jason & Scot show was recorded on Thursday, May 5th, 2016.

 

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

May 2, 2016

Episode 24 is a single topic podcast offer a deep dive into Amazon.

  1. Details about Amazon most retailers don't know
  2. Secrets to Amazon's success
  3. Common Amazon misperceptions
  4. Advice for competing (or at least surviving) in an Amazon world.

Episode 24 of the Jason & Scot show was recorded on Thursday, April 28th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Apr 20, 2016

EP023  - Billy May SVP Digital & E-Commerce at Abercrombie and Fitch

A weekly podcast with the latest e-commerce news and events. Episode 23 is an interview with Billy May, Senior Vice President and General Manager of Digital, eCommerce, and Corporate Development at Abercrombie and Fitch.

Billy is a 4th generation retailer and a pioneer in retail digital transformation.  Today he is responsible for digital and e-commerce for one of the worlds most recognized brands.  

Our conversation covers a wide range of topics including:

  • Billy's career matriculation, and current responsibilities
  • Some of the key strategic initiatives that A&F is focused on
  • What some of the key challenges and opportunities that brands face today
  • How A&F balances the healthy tension of brand goals and commerce goals
  • A&F Mobile strategy and philosophy
  • How A&F things about omni-channel
  • International Expansion
  • Social strategy and perspective on ROI

Episode 23 of the Jason & Scot show was recorded on Tuesday, April 19th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Apr 15, 2016

EP022 - Facebook F8, Channel Advisor Catalyst, Magento Imagine, and Echo Dot review

Facebook F8:

ChannelAdvisor Catalyst:

  • Launched ChannelAdvisor Product Intelligence for Brands which gives brands actionable insights about online assortment, merchandising and pricing across multiple online channels to ensure a consistent customer experience.
  • Expanded Where to Buy product to include new Buy Local functionality for brands allows consumers to find your products on retailer websites and nearby stores.
  • ChannelAdvisor CEO, David Spitz, predicted that "Amazon GMV will surpass Walmart's GMV (w/o grocery) this year."
  • eBay's Hal Lawton announced that eBay is returning to TV advertising which will be based on seasonal marketing campaigns.
  • Googles Vineet Buch announced that "Purchase on Google" (Googles BUY button) is current deployed with 25 merchants, and that is likely to grow throughout the year, and open to all retailers by the end of 2016.
  • Walmart partners with ChannelAdvisor to enhance it's marketplace.

 

Magento Imagine

General News:

Upcoming events:

  • Alphabet/google earnings - April 21
  • eBay earnings - April 26  
  • Amazon earnings - April 28
  • Shoptalk May 15-18
  • Google I/O - May 18

Episode 22 of the Jason & Scot show was recorded on Thursday, April 14th, 2016.

 

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Apr 9, 2016

EP021 - Local SEO, Amazon Shareholder Letter and eBay Seller Release

ChannelAdvisor March Same Store Sales Data:
It was another good month for Google with Google Shopping/Product Listing Ads showing strong growth at 41.8%, which seems to have come at the expense of eBay which was flat.

Scot has noticed very aggressive placement of PLAs and a number of experiments with new ad units, such as a new 12 pack PLA.

Amazon News:

eBay announced their first Seller Release of the year – Spring 2016 seller release

Upcoming events:

  • Catalyst (April 11-13) in Las Vegas – Jason will be presenting.
  • Magento Imagine (April 11-13) also in Las Vegas
  • Facebook F8 – April 12/13
  • Shoptalk May 15-18
  • Google I/O – May 18

Episode 21 of the Jason & Scot show was recorded on Wednesday, April 6th, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Apr 1, 2016

EP020 - Guest Kevin Ertell, SVP Sur La Table

News:

Upcoming Events

Guest

Kevin Ertell, SVP Digital Sur La Table
@kevinertell

  • Cart Talk - a great example of social proof being employed by Sur La Table, getting feedback immediately after purchase.
  • Sur La Table is working on new store detail pages with Brickworks Software.
  • Sur La Table is about to launch a new visual configurator for Table Top products, using Mix & Match from Fluid.  You can can be one of the first to try the new experience here.

Episode 20 of the Jason & Scot show was recorded on Thursday, March 31st, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

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