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The Jason & Scot Show - E-Commerce And Retail News

Join hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder & Executive Chairman at Channel Advisor, as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.
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The Jason & Scot Show - E-Commerce And Retail News
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Mar 23, 2017

Charlie Cole (@CharlieCole) is Global Chief Ecommerce Officer at Tumi, and Dan de Grandpre (@dan_degrandpre) is CEO of Dealnews.  We caught up with both of them at a networking event hosted by Scot Silverman at ShopTalk.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 75 of the Jason & Scot show was recorded live from Shoptalk in Las Vegas on Monday March 20th.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Mar 14, 2017

EP074 - Selling on Amazon with Melissa Burdick of The Mars Agency

Melissa Burdick is the VP of E-Commerce for The Mars Agency, and a former Amazonian who was involved in Amazon's entry into the CPG space.

We talked with Melissa about all things Amazon, including:

  • Her background at Amazon, and the early days of Amazon's relationship with CPGs.
  • How CPGs have evolved on the Amazon platform
  • The different selling platforms available to CPGs on Amazon (Prime Now, Fresh, Core, Pantry, SNS, Dash)
  • CRaP - Can't Realize a Profit stats on Amazon
  • Brands on Amazon 1p vs 3p selling
  • Hybrid accounts (selling both 1p and 3p)
  • Amazon Private Label
  • Amazon Advertising Platforms
    • AMS - Amazon Marketing Services
    • AMG - Amazon Media Group
    • AAP - Amazon Advertising Platform
    • ARA  - Amazon Retail Analytics
  • Future of E-Commerce

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 74 of the Jason & Scot show was recorded on Wednesday March 8th, 2017.

 

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Mar 8, 2017

EP073 - Evercore ISI Softlines Analyst Omar Saad

Omar Saad is a Senior Managing Director and heads Evercore ISI's Softlines, Luxury & Dept Stores team.  In February 2017, he published a report "Softline Wholesale Channel Must Evolve or Die." (PDF Download).

In the report, Omar predicted that one of the most pronounced effects of the digital disruption we are currently living through will be the elimination of middlemen throughout the economy.  He views department stores and other retailers of third party products as one form of middlemen (between the product manufacturer and the consumer) that is already being dramatically disrupted and will need to re-invent itself to survive.  In the softlines category, he believes this disruption will also effect the products brands dependent on a middleman based supply chain, and it's economic model.  As a result he downgraded the status of seven brands he follows.  Shortly thereafter, many of those firms reported disappointing earnings and/or predicted significant headwinds in their businesses.

In this interview we cover:

  1. Why the Middlemen are being eliminated:

a) consumers have instant visibility into price, selection, and value across retailers and brands;
b) celebrities, fashion bloggers, and YouTubers (not department store buyers) define style and synthesize trends;
c) brand building is achieved more through social than traditional media; and
d) the new standard of convenience is same-day delivery, not a shopping center with a bunch of stores in one place that requires a several-hour time commitment

2. What effect this will have on retailers 

It's going to be hard surviving as a business selling other peoples stuff.  Retailers may shift to more of a "Concession" model in which retailers charge brands for space, and the brands sell their own goods.  This model is of course already very common online (Marketplaces) and is also common in Asia.  Omar suggests that this element of Ron Johnson's JC Penny strategy may have been right.

3. What effect this will have on manufacturers

In the long run Brands that create innovative product, produce strong content, and are able to connect directly with consumers will thrive.  However, Omar predicts severals years of significant challenges for brands as they wean themselves off their current supply chain model.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 73 of the Jason & Scot show was recorded on Tuesday February 28st, 2017.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Mar 4, 2017

EP072 - RetailDIVE Editor Jason Ankeny

Jason Ankeny is the Editor at RetailDIVE. RetailDIVE is a daily e-newsletter focused on the retail industry, offering industry news and original analysis, and is one of Jason & Scots favorite industry news sources.  Jason is on Twitter as @jankenydive and can be reached via e-mail at jankeny@industrydive.com.  Jason sat down for an interview live from the NRF Big Show, and we covered a wide range of topics.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 72 of the Jason & Scot show was recorded on Monday January 16th, 2017.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Feb 28, 2017

EP071 - News Update, Amazon, Walmart, & Dept Stores

Trip Reports

Razorfish Tech Summit - YouTube video

Seattle - Jason visits Amazon Go, and B8ta stores

Toronto - AdWeek FFWD 2017

Amazon News

  • Amazon Earning Call - Prime Estimates 60m subscriptions, First party sales grew 19%, Third Party Marketplace sales grew 43%, FBA is now 55% of all sales, Amazon Ad sales grew 73% to $2.95B.
  • Amazon video conferencing app (Chime)
  • Amazon in-home smart home consultations
  • Amazon denies NYPost story about Robot store
  • Prime Air Cameo in Echo Super Bowl spot
  • Amazon CFO - bookstores more about devices than books

Walmart News

  • 2 day free shipping $35 (Amazon lowers threshold in response)
  • Ecomm grew 29%
  • Walmart aquires Moosejaw
  • New Walmart convenience store Pilot

Other

  • FedEx launches FBA competitor
  • E-Com was 42% of retail growth last year 
  • Dept Store sales in decline for 10 years
  • Google Home Adds Commerce (Bezos says voice isn't really about commerce)
  • Target - same store sales down 3% in Nov/Dec, E-Com grows 30%, Target cuts back on innovation, RIP project goldfish
  • JJill IPO and Snap!

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 71 of the Jason & Scot show was recorded on Tuesday February 21st 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Feb 23, 2017

EP070 - Bonobos, Chief Experience Officer Dominique Essig

Dominique Essig is the Chief Experience Officer at Bonobos. Bonobos is a men's apparel retailer that sells direct to consumer through their E-Commerce site, and a chain of company owned GuideShops that deliver an innovative retail experience but do not stock inventory.  Bonobos Co-Founder Andy Dunn coined the phase Digitally Native Vertical Brands, to define businesses such as Bonobos.  Dominique sat down for an interview live from the NRF Big Show, and we covered a wide range of topics including Guideshops, and their customer service Ninjas.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 70 of the Jason & Scot show was recorded on Monday January 16th, 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Feb 20, 2017

Jerry Hum is a Cofounder & CEO at Touch of Modern. Touch of Modern is a members-only ecommerce website and app focused on selling lifestyle products, fashion, and accessories to men. The company is based in San Francisco, California and was launched in March 2012..  Jerry sat down for an interview live from the NRF Big Show, and we covered a wide range of topics.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 69 of the Jason & Scot show was recorded on Monday January 16th, 2017.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Feb 7, 2017

EP068 - Deloitte Chief Retail Innovation Officer, Kasey Lobaugh

Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP.  You can follow him on twitter at @klobaugh.  Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry.  Kasey sat down for a interview live from the NRF Big Show, and we covered a wide range of topics.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 68 of the Jason & Scot show was recorded on Monday January 16th, 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Feb 3, 2017

EP067 - Recode's Jason Del Rey

Jason Del Rey is the Senior Editor covering Commerce and Payments at Recode.  You can follow him on twitter at @DelRey.  He hosts the #CodeCommerce series of events, the next one of which is in Las Vegas on March 20th. He's always looking for new scoops in the commerce industry at jason@recode.net.  Jason sat down for a interview live from the NRF Big Show, and we covered a wide range of topics.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 67 of the Jason & Scot show was recorded on Monday January 16th, 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jan 24, 2017

EP066 - Scott Silverman

Scott Silverman is a principal at Scott Silverman Associates and Scott is also co-founder of the Global Ecommerce Leaders Forum.  On top of that, he also advises several startups in the e-commerce arena.  Scott is one of the inventors of the term CyberMonday.  Scott is also a former Executive Director and board member of shop.org.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 66 of the Jason & Scot show was recorded on Monday January 16th, 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jan 16, 2017

EP065 - CES 2017 Recap

CES is the largest trade show in the US with 175,000 attending in 2017.  The show has become a major PR and Trend Spotting event for marketers across many industry.  In this episode we recap the booths that are relevant to commerce practitioners including Intel, Qualcomm, Alibaba, Samsung and Mastercard).  We discuss, Amazon Alexa, which won the show by being embedded in over 700 products at the show.  And we discuss implications of cognitive computing and natural language processing more generally.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 65 of the Jason & Scot show was recorded on Thursday January 12th, 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jan 9, 2017

EP064 - 2017 Predictions & 2016 Review

2017 Commerce Predictions

Jason

  1. Retailers truly embrace Omni-channel  (Attribution/Inventory/promotion/pricing)
  2. A/I - Bots for Customer Service but probably not for transactions, lots of buzz on big data AI but no game changing new experiences
  3. Personalization - to eliminate friction, not drive new demand.  Data integration not some new product or touchpoint
  4. Laggard categories will discover digital (Grocery, Luxury, QSR)
  5. Microservices - 50% of new platform implementations will be cloud, and Micro-service based solutions will start to emerge

Bonus - Digital Wallets - Something other than Paypal/Amazon will achieve 10% of US e-commerce transitions (not occurring on Amazon).  Potentially a mix of vendors wallets (Chase, Walmart, ApplePay in Safari, etc...), or the W3C Web Payments standard could gain traction.

Scot

  1. The IPO market is going to be open, but the e-commerce companies will get crowded out by the big tech unicorns like Uber, Snap, pinterest, airbnb, spotify and the like
  2. Amazon will start to chip away at the Fedex and UPS’s of the world with a service like this in the US.  From there (potential 2018) Amazon could expand into p2p and reverse logistics, ie "we're already at your house, do you have any other stuff to ship?"
  3. Machine learning is the new ‘network effect’ - everyone has caught onto the power and competitive moats available from ML and that’s going to be a big theme.  Every vendor you work with from carts to images to upsells to recomendations to search engine results to whatever is going to HAVE to have a ML capability to stay current and keep YOU competitive 
  4. We’re going to see e-commerce growth accelerate pretty materially in 2017.  We’ve been in this 15% band and I think we will see there was a move up in 2H16 to high teens and we could see 20’s in 2017 
  5. eBay - it’s a do or die year for ebay, they could potential partner with Alibaba.

Bonus - Amazon will release another phone.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 64 of the Jason & Scot show was recorded on Tuesday January 3rd, 2017.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Jan 4, 2017

Scott Morey is the EVP of GGP, one of the largest mall operators in the US.  We spoke with Scott about a Mallageddon, Omni-Channel, Millennial shoppers, and the future of Malls.

Selected links:

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 63 of the Jason & Scot show was recorded on Wednesday December 7, 2016.

http://retailgeek.com/podcast

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Dec 9, 2016

EP062 - Deep Dive Amazon-Go Store concept

On Monday 12/5/16, Amazon surprised the industry by debuting a new retail concept called Amazon Go.  The 1800 square foot brick and mortar convince store’s most notable feature is that it requires no checkout.  Just put your items in your shopping bag and walk out of the store when you are done.  Payment is handled implicitly (similar to paying for an Uber).

The store is for Amazon Prime members only (requires a mobile app to act as a key and let you in the store), and uses a combination of camera and sensors to track shoppers and the items they put in their bags.  The store is open to Amazon employees only for this month, and will be open to all prime members “early next year.”

Amazon has a website for the store, and a demonstration video

Context and History
In the video and on the info site, they talk about having been working on the store for 4yrs
The store likely leverages image recognition technology Amazon acquired via Snaptell 2009
The store clearly leverages elements of two patents Amazon filed in 2013 and 2014

  • This is one of several retail concepts Amazon is testing in the Seattle area this year.
    • The store is located in downtown Seattle on the edge of the Amazon Biodome (their new HQ complex) at  2131 7th Ave
    • Two other grocery pickup store concepts are under construction are in Balard and Sodo (north and south of downtown), and appear close to completion.
    • Amazon has an open bookstore open in University Village, 4601 26th Avenue NE  (North of downtown)
  • The store is offering a number of new (to Amazon) products including ready to make meal kits (similar to Blue Apron), made to order food, and freshly prepared food.

Technology

  • The video the explicitly call out computer vision, deep learning algorithms, sensor fusion, “just walk out technology” #JWOT
  • Computer vision is likely used for  people tracking (patent even talks about using microphones to track peoples location and cell triangulation).  This likely means the store has to be designed to have no blind spots for the camera.  That would mean no restrooms for example, and may make the technology harder to retrofit into existing stores.
  • Sensor fusion using a combination of LIDAR (laser based radar) and cameras for detecting and tracking products
  • Deep learning for product recognition and training.  One insider has said that they can see 30% of a product and accurately recognize it.
  • Amazon makes the analogy to self driving cars which use a similar combination of AI/Cameras/and Sensors for example.
  • The store may or may not use RFID.  The patents reference RFID but the video (and unconfirmed reports from insiders) to give any indication of RFID use.  This is a big deal, as requiring every product in the store to have an RFID tag adds significant operational costs.  This store is a much bigger game changer, if RFID tags are not required.
  • Although Amazon emphasized the huge customer experience benefit of not having to checkout.  The store would also offer other advantages such as inventory accuracy (which would assist BOPIS, Out of Stocks, etc…)
  • The store doesn’t appear to use any form of digital price tags.  This is interesting as Amazon’s previous store concept (Bookstore) uses online prices in the store (which change frequently).  If the prices are truly printed on paper on the shelf, it’s unlikely Amazon is offering the same prices as it’s website.

Open Questions:

  • How well does the technology work (what edge cases can trip it up)
  • How well will customers adopt the new use case and which elements will be most compelling
  • How will the store handle families shopping together, parents with kids, etc…
  • How will Amazon address all the privacy concerns and issues with tracking shoppers in the store
  • Will the store carry alcohol and/or tobacco, how will it handle age verification
  • Does the store in-fact depend on RFID

Implications for the Industry

This is not the first self-checkout concepts.  Grocery stores have been experimenting with full cart scanners for years, Apple has self-service checkout, Walmart has scan and go checkout, and startup Twyst has a “smart bag” that adds up purchases as you put them in the bag.    What’s unique here is they aren’t just making checkout easier/faster, they are eliminating it.  In fairness, IBM made a concept video with the exact same checkout experience in 2009, but it was based on RFID and never went further than the vidmazon has made it real, and is letting customers experience it.

All the technologies Amazon is using have been around (and in the retail industry for a while) but no other retailer has built this store.  This is largely due to Amazon’s unique culture… failure is encouraged and Amazon employees are free to experiment.  Most legacy retailers would quickly make a list of reasons not to do the store and move on, Amazon did it anyway.

Regardless of the specific technology, operational issues, scalability etc… customers are likely going to love the experience.  Once they have experienced it, they are going to want and expect it everywhere.  For the busy Mom, lower friction experiences usually win, and taking checkout from something that has to be done explicitly to something that happens implicitly is going to be very popular with shoppers.  Once again, Amazon is setting the customer experience expectations that the rest of the retail industry must try to live up to.

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 62 of the Jason & Scot show was recorded on Tuesday December 7th, 2016.

http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Nov 30, 2016

EP061 - Cyber 5 Holiday Recap 2016

Thanksgiving:

Black Friday

Cyber Monday:

  • Cyber Monday set the all time US record for e-commerce sales at $3.45 billion , 12.1% YoY Growth (Adobe) 
  • Mobile 56% visits / 37% sales. Mobile Conversion 1.9% vs Desktop Conversion 4.3% (Adobe)
  • Macy’s had a significant site outage for 8 hours. William Sonoma, Victoria’s Secret, Express and Pier 1 also had interruptions.

IBM Realtime e-commerce dashboard

Conclusion

Black Friday has become a major online shopping day (only $110M smaller than Cyber Monday) and growing much faster (likely to pass Cyber Monday next year).  Black Friday is the busiest Mobile shopping day of the year.  Cyber Monday set the all time US record for e-commerce sales.  Mobile traffic is over 50% over the holiday but mobile conversion is close to half of desktop conversion, but the conversion gap is narrowing. Store Traffic is down which likely means a mediocre overall holiday.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 61 of the Jason & Scot show was recorded on Thursday November 28, 2016.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Nov 22, 2016

EP060 - Holiday Preview w/ Adobe's Tamara Gaffney

tamera

Tamara Gaffney is the Principal Analyst and Director for Adobe Digital Insights (ADI).  ADI aggregates data from all of adobe's products and customers, and is able to provide insight about various markets.  In particular, Adobe Analytics (formerly Omniture) is used by over 5400 e-commerce sites, representing 55m skus, and tracking $7.50 out of every $10 spent on e-commerce in North America.  

Adobe is forecasting that e-commerce will grow 11% this holiday season (November and December).  This is a lower forecast than a number of other sources:

  • eMarketer: 17% e-commerce, 3.3% all retail
  • Deloitte: 17-19% e-commerce, 4% all retail
  • NRF: 3.6% all retail (no e-comm breakout)
  • Comscore: 16-19%
  • Forrester: 13%

Tamara attributes the lower forecast to slower spending coming out of the US election.  In particular heavily populated states like New York and California that strongly supported Hillary Clinton (who ultimately lost the election), are spending at a much lower rate than the forecast models would predict.   So far this represents over $800M in lost e-commerce spending (as of Nov 17th), that Adobe believes will negatively effect the overall holiday season.

We also discussed mobile, omni-channel, singles day, and a variety of other interesting topics.

You can follow the Adobe Digital Insights website, and subscribe to their newsletter for frequent updates throughout the holiday season.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 60 of the Jason & Scot show was recorded on Thursday November 17, 2016.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Nov 20, 2016

EP059 - Double11 Recap with Andrea Wasserman

Double11 (aka 11.11 or Singles Day) is the largest online shopping day in the world.  A shopping holiday largely invented by Alibaba.  This year Double11 generated $17.8B US GMV in sales (32% YoY growth).  82% of that GMV was via mobile devices.  It took 5 minutes to generate the first $1B in sales, with a peak order volume of 175,000 orders/second.  Cainiao, the largest shipping network in China processed 657 million delivery orders.   For comparison, CyberMonday (the largest online shopping day in the US) generated $2.3b US GMV, and UPS will ship 700m packages for the entire holiday season.

Andrea Wasserman is a retail veteran (Nordstrom, Sole Society, Hudson’s Bay and 9West), who was in a guest of Alibaba’s in Shenzhen, China for this years event.  You can read more from Andrea on her blog, CaptainCustomer.com

Episode 59 is the one year anniversary for the Jason & Scot show.  Scot and I would very much like to thank all our listeners for your support and feedback.  We are both very grateful.

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 59 of the Jason & Scot show was recorded on Thursday November 17, 2016.

http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Nov 11, 2016

EP058 - Puma VP of E-commerce, Chris Hardisty

Chris Hardisty is the VP of E-Commerce for Puma.  We spoke with Chris about the history of Puma, the challenges of being a sales Chanel and the Brand Ambassador, Amazon, Demandware, and their state of the art fulfillment center leveraging the Autostore picking system.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 58 of the Jason & Scot show was recorded on Thursday November 3, 2016.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Nov 8, 2016

EP057 - CDW VP and GM of E-Commerce, John Seebeck

John Seebeck is the GM of E-Commerce for CDW.  We spoke with John about his B2C e-commerce background (Crate & Barrel) and the unique B2B challenges and opportunities for a firm like CDW.  We spoke at the Shop.org digital summit 2016.

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 57 of the Jason & Scot show was recorded on Monday September 26, 2016.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Nov 7, 2016

EP056 - Steve Madden, President of E-Commerce Mark Friedman

Mark Friedman is the President of E-Commerce for Steve Madden.  We spoke with Mark about challenges of being both a brand and a direct to consumer operation.

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 56 of the Jason & Scot show was recorded on Thursday October 27, 2016..

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Nov 4, 2016

EP055 - Uncommon Goods, CEO David Bolotsky

David Bolotsky is the founder and CEO of Uncommon Goods.  We spoke with David about being a pure-play e-commerce site, and balancing business objectives with social values from the Shop.org digital summit 2016.

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 55 of the Jason & Scot show was recorded on Monday September 26, 2016.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Oct 28, 2016

EP054 - Amazon Q3 Results, Money2020, IBM World of Watson

Episode 54 is a  news update:

Amazon

Trade Shows

Other News

Episode 54 of the Jason & Scot show was recorded on Thursday October 27, 2016.

 

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Oct 26, 2016

Episode 53 is a  news update:

New York Retail

Amazon

EBay earnings

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 53 of the Jason & Scot show was recorded on Thursday October 20, 2016.

Oct 20, 2016

EP052 - Talbots, SVP Ecommerce Rob Schmults

Rob Schmults is the SVP of eCommerce and CRM at Talbots, Rob is also the chairman of the NRF Digital Council.  We spoke with Rob about the state of e-commerce and omni-channel  from the Shop.org digital summit 2016.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 52 of the Jason & Scot show was recorded on Wednesday September 28, 2016.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Oct 18, 2016

EP051 - Facebook's retail team members Nicolas Franchet & Maz Sharafi

Nicolas Franchet is the Global Director of the E-Commerce and Retail at Facebook, and Maz Sharafi is the Director of Monetization at Facebook.  We spoke with Nicolas and Moz about all thinks Facebook, including which products in the Facebook ecosystem offer the most benefit for retailers, and how Facebook is evolving to serve retail from the Shop.org digital summit 2016.

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 51 of the Jason & Scot show was recorded on Wednesday September 28, 2016.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

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