EP203 - Shopper insights from NPD Checkout

NPD Checkout is a product from NPD that scan physical and digital receipts from a panel of more than 100,000 users to get a unique look into consumer purchase patterns in a variety of product categories.

Jeremy Allen, Group President of Checkout, and Patty Altman, SVP Client and Business Development at Checkout join us to discuss what we can learn about the holiday from their dataset.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 203 of the Jason & Scot show was recorded on Tuesday November 16th, 2019.

Support the Show:

The Jason & Scot Show as been nominated for "Best Retail Media Resource" by the VIP awards.  We'd appreciate your support, if you could take a minute to vote for us.

Adobe Recap

Taylor Schreiner is the Director of Adobe Digital Insights. He uses Adobe's data to give us a recap of the Cyber 5 (the five shopping days from Black Friday through Cyber Monday, this year Nov 29 - Dec 2).

Adobe Holiday Dashboard

• Thanksgiving  11/28 - $4.2B (up 14.5% YoY) below forecast of $4.4B
• Black Friday 11/29 - $7.4B (up 19.6% YoY) below forecast of $7.5B
• Saturday - 11/30 - $3.6B (Up 18% YoY) at forecast
• Sunday - 12/1 - $3.8B
• Monday - 12/2 - $9.4B (up 19.7% YoY) at forecast

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 202 of the Jason & Scot show was recorded on Wednesday December 4th, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Support the Show:

The Jason & Scot Show as been nominated for "Best Retail Media Resource" by the VIP awards.  We'd appreciate your support, if you could take a minute to vote for us.

Adobe Recap

Taylor Schreiner is the Director of Adobe Digital Insights. He uses Adobe's data to give us a recap of the Cyber 5 (the five shopping days from Black Friday through Cyber Monday, this year Nov 29 - Dec 2).

Adobe Holiday Dashboard

• Thanksgiving  11/28 - $4.2B (up 14.5% YoY) below forecast of $4.4B
• Black Friday 11/29 - $7.4B (up 19.6% YoY) below forecast of $7.5B
• Saturday - 11/30 - $3.6B (Up 18% YoY) at forecast
• Sunday - 12/1 - $3.8B
• Monday - 12/2 - $9.4B (up 19.7% YoY) at forecast

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 202 of the Jason & Scot show was recorded on Wednesday December 4th, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP201 - Cyber5 2019 Hot Take

Cyber 5 is the five shopping days from Black Friday through Cyber Monday (this year Nov 29 - Dec 2).  

Adobe Recap

Adobe Holiday Dashboard
(note: numbers updated after show was recorded)

• Thanksgiving  11/28 - $4.2B (up 14.5% YoY) below forecast of $4.4B
• Black Friday 11/29 - $7.4B (up 19.6% YoY) below forecast of $7.5B
• Saturday - 11/30 - $3.6B (Up 18% YoY) at forecast
• Sunday - 12/1 - Not reported
• Monday - 12/2 - $9.4B (up 19.7% YoY) at forecast

We'll have an Adobe analyst on next week to break down results.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 201 of the Jason & Scot show was recorded on Monday December 2nd, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP200 - Walmart Chief Customer Officer Janey Whiteside 

Episode 200 is our 4 year anniversary, featuring an interview with Janey Whiteside, EVP and Chief Customer Officer at Walmart.

Anniversary Recap

• First Show November 13, 2015 (11.11 recap)
• 176 hours (over 7 days of straight content)
• First Guest: Peter Cobb (Episode 15, 2/24/16)
• Jason Company Names:
  • 4 (Razorfish, Sapient.Razorfish, Publicis.Sapient, Publicis Group)
• Most Popular Guest Show: Ken Worzel, Nordstrom
• Most Popular News Show: Amazon acquires Whole Foods
• Most Popular Deep Dive: Artificial Intelligence
• Most Frequent Guests:
  • Samir Bhavnani (1010 Data now Commerce IQ)
  • EP 103: Amazon Private Label Deep Dive
  • EP 125 Johnson & Johnson
  • EP 151 Tyson Food e-Commerce
• Tamara Gaffney (Adobe)
  • EP 60 Holiday Preview  2016
  • EP 109 Cyber 5 Recap 2017
  • EP 155 Cyber 5 Recap 2018
• Special Mention:
  • Melissa Dooley 2x and Jamie Dooley 2X

Janey Whiteside Interview 
(Timecode 6:34)

In this wide-ranging interview, we cover many topics, including:

• Janey's background at Amex
• The role of Chief Customer Officer at Walmart
• Doing things at Walmart Scale
• What does digital mean at Walmart
• Private Label
• Amazon
• Challenges and opportunities of value focus
• Innovation
• The future of retail

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 200 of the Jason & Scot show was recorded on Wednesday October 9th, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP199 - Dreamforce and Retail Earnings

Episode 199 covers the 2019 Dreamforce Conference as well as this weeks news including Walmart and Target earnings reports..

Dreamforce

Salesforce held their annual Dreamforce Conference in San Francisco this week.  They launched a major new functionality "Customer 360 Truth" a universal customer data platform.

Singles Day - 11.11 Day - $38.38 billion US (up 26% YoY)

• Amazon News
• Nike leaves Amazon
• Amazon Grocery Concept in LA won't have Amazon-Go
• Amazon is internally testing Amazon-Go in grocery sized space in Seattle

Earnings Reports

• Walmart - US up 6.6%, E-commerce up 41% (mostly grocery)
• Target - Retail up 4.5%, E-Commerce up 31% (mostly store pickup/fulfillment)

Other News

• PayPal acquired Honey for $4b. 20X their $200M Revenue
  Kylie Jenner sold 51% of her business to Coty for $600m
  
  

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Episode 199 of the Jason & Scot show was recorded on Thursday November 21st, 2019.

EP198 - Holiday Forecasts

A weekly podcast with the latest e-commerce news and events. Episode 198 covers the 2019 holiday forecasts, store visits, and news.

Reviews

Jason & Scot both received the new Apple AirPods Pro and the Amazon Echo Buds.  Both liked the Apple product better.  Echo buds had better noise cancelation, but an inferior fit/design, poor microphone, and a case that’s too big for a pocket.

Trip Reports

• Nordstrom NYC Flagship
• Amazon Bookstore remodels and FourStar
• Showfields
• Macy’s new Story display 
• Starbucks Pickup Only location

News

• Gap CEO, Art Peck steps down 
• Sears Closing 96 more stores, leaving 182 Sears and Kmart stores 
• Barneys Liquidation
  • Assets – Great American Group and Tiger Capital Group
  • IP – Authentic Brands, will be licensed to Saks Fifth Ave
• Profitero Price Study (Amazon is price leader)
• Shopify – Adds an Email ESP
• First Insight Study “Amazon Past it’s Prime” – Pretty silly methodology (stated preferences of 1000 people), don’t put too much stock in it.

Holiday Forecasts

NRF

Nov-Dec excludes automobile dealers, gasoline stations and restaurant

3.8% – 4.2% over 2018 to a total of between $727.9 billion and $730.7 billion (vs 2.1% last year, or 3.7% last 5 years).

AlixPartners

November-January

Total Retail increase of 4.4% to 5.3% 

Deloitte:

November – January

Total sales are expected to exceed $1.1 trillion 

Total Retail 4.5% to 5% rise in 2019 (vs. 3.1% last year)

Digital $144-$149B 14-18% growth (up from 11.2% in 2018)

Kantar

Oct-Dec

Total Retail 3.8% (vs. 3.1% last year)

Online 14% vs 10.8% last year

Salesforce

November 1 to December 31

Digital revenue growth this holiday season at 13% YoY to 4136B

Hub: https://www.salesforce.com/solutions/industries/retail/holiday-insights

Adobe

Nov-Dec

14.1% increase online (totaling $143.7B)

MetaForecast (summary of the forecasts):

14.25% Online  (range is 13-18%) 

4.35% Total Retail (range is 3.7% – 5.3%) – last yr was 2.1%

Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 196 of the Jason & Scot show was recorded on Thursday November 7th, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP197 - Personalization Deep Dive

This episode is a deep dive into Personalization.

• Definition and Level Setting
• Best Commerce Practices
• Future Opportunities
• Conclusion and Recommendations

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 197 of the Jason & Scot show was recorded on Monday, September 30. 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP196 - Apple Flagship, News, and Listener Questions

A weekly podcast with the latest e-commerce news and events. Episode 1946 covers a visit to Apple's new flagship on 5th Ave in NYC, recent industry news, and listener questions.

Apple 5th Ave Flagship Reopens

News

• 2019 Holiday season has 6 fewer days between Thanksgiving and Christmas
• Credit card companies release new e-commerce payment flow EMV SRC 
• Best Buy moves to one-day delivery
• Nordstrom opens New York Flagship
• Barneys Bankruptcy
• eBay, Nike, and Underarmour get new CEO's
• Google Shopping flash sale and ‘buy on google’

Listener Questions

Q1: Michelle Grant - Amazon and Walmart have patents around predictive shipping. Could you speculate on what impact predictive shipping will have on commerce? You mentioned it in episode 187, but it would be great to get more details.

Q2: Holly Marie Pfeifer What’s the future look like for personalization with ITP cracking down on Safari and talks about Google being close behind in restricting third party cookies?

Q3: Jeff Vogl I saw Jason’s question to Tobi about performance and PWAs, do you see them actually sticking? I know they “hot” right now, but how many PWAs do either of you have on your phone? Of those, besides Amazon, how many do you really use? Seems like something that works for the Amazons and Nordstrom’s of the world, but do you see it as a mid market reality?

Q4: Karri Koivuniemi Any new info regarding what Adobe is doing with the Magento? What's your brief take on the current ecom platform landscape?

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 196 of the Jason & Scot show was recorded on Thursday October 24th, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP195 - Coca-Cola VP of Shopper Marketing April Carlisle

April Carlisle, VP of Shopper Marketing National Retail Sales, The Coca-Cola Company. In this broad-ranging interview, we discuss Coca-Cola's digital footprint and strategy, digital shopper marketing, the evolution of e-commerce for consumables and grocery, and the future of shopper marketing.

April was inducted into the P2PI’s 26th Hall of Fame this year.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 195 of the Jason & Scot show was recorded on Monday, September 16th, 2019, live from the Grocery Shop trade show in Las Vegas, NV.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP194 - Amazon Q3 2019Earnings and News

Amazon Q3 Earnings

Revenue accelerated in the US and intl due to 1-day prime juicing demand

• US - 24%  (Q1 - 17%, Q2 - 20%, Q3 - 24%)
• Intl 21% (Q1 - 16%, Q2 - 17%, Q3 - 21%)
• Unit growth (items sold) accelerated to 22% - 4% acceleration (18%) - fastest in 2yrs.

This came at a cost - profits were down 26% y/y and TODO wall st estimates because shipping costs grew 46%

 Specifically GAAP operating income of $3.16b came in 2% below street consensus of $3.22b  EPS was $4.31 vs street $4.56.

This caused the stock to soften by 7-9% in after-hours trading and articles are already out that bezos no longer richest man.

Amazon’s Q4 midpoint revenue was $4b below Wall St. estimates and they projected lower margins than wall st expected.

Specifically, guidance is $80b-<->$86.5b with midpoint of $83.25b - implies 15% growth, 5% below Wall St.

Amazon’s Ads biz which grew 45% y/y and represented $3.6B in the Quarter.  Brian T. Olsavsky - CFO:  “So other revenue, which is principally advertising grew 45% this quarter, up from 37% last quarter. And the biggest thing in there is advertising and advertising grew at a rate higher than that 45%.”

Amazon News

• Amazon Ad Conference - 400 people “AdCon 2019” 10/2 & 3
• Cutting back on apparel Brands 
• Free shipping on $1 items, no more CRaP, No more Add-On
• Amazon Counter Expansion
• Amazon acquires digital health start-up Health Navigator 
• Amazon Launches Premium Gin “Tovess” 
• Amazon charges brands for slots in holiday catalog 
• Jeff Bezos’s Master Plan by Franklin Foer of  The Atlantic
• Is Amazon Unstoppable? New Yorker Charles Duhigg

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 194 of the Jason & Scot show was recorded on Thursday October 25th, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP193 - Hershey's CDO Doug Straton

Doug Straton, Chief Digital Officer at The Hershey Company.  In this broad-ranging interview, we discuss Hershey's digital footprint, the challenges of temperature-sensitive products, incumbents versus challenger brands, Amazon, Hershey's data strategy, and the future of digital grocery.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 193 of the Jason & Scot show was recorded on Tuesday September 17th, 2019, live from the Grocery Shop trade show in Las Vegas, NV.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP192 - Macy's VP of Innovation Parinda Muley 

EP191 - UNTUCKit Chief Digital Officer Lockie Andrews

Lockie Andrews is the Chief Digital Officer of UNTUCKit (@untuckit).  In this broad-ranging interview, we discuss UNTUCKit origin, Omni-Channel strategy, customer acquisition, Amazon, and challenges and opportunities of scaling a direct to consumer business.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 191 of the Jason & Scot show was recorded on Wednesday, August 21st, 2019. live from the eTail East trade show in Boston, MA.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP190 - Marketplaces Deep Dive

This episode is a deep dive into Marketplaces.

• Background
• Product Marketplaces Today
• Trends in Product Marketplaces
• Trends in Non-Product Marketplaces
• Recommended Resources
  • Jeff Jordan a16z Blog Page (@JEFF_JORDAN)
  • Andrew Chen a16z Blog Page (@ANDREWCHEN) 

• Action Items

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 190 of the Jason & Scot show was recorded on Monday, September 30. 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP189 - Code Commerce and Grocery Shop

This episode was recorded right after Jason & Scot received their iPhone 11 Pro Max's.  Jason mentioned a new iOS feature to take full page screenshots.  Here is how to take full page screenshots in iOS 13.

Event Recaps:

• Code Commerce - Sept 9 and 10 in New York City
• Groceryshop - Sept 15-18 In Las Vegas

Amazon News

• Amazon orders 100,000 electric vans from Rivian
• Amazon Changed Search Algorithm in Ways That Boost Its Own Products

Other News

• BDO reports more than 7k stores already closed in 2019, which is already more than any other year
  
  
• Some contreversy over store closure numbers. IHL disagreed with Coresight methodology and findings. 
  • Coresight store closure tracker
  • IHL score closure study

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 189 of the Jason & Scot show was recorded on Sunday, September 22nd, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP188 - CarMax CMO Jim Lyski

Jim Lyski is the CMO of CarMax. In this broad-ranging interview, we discuss the keynote Jim delivered at EtailEast, "CarMax Goes All-In On Omni-Channel: Building, Scaling And Deploying With Speed", as well as discussing the digital disruption of the automobile business, and where it might all be going.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 188 of the Jason & Scot show was recorded on Wednesday, August 21st, 2019. live from the eTail East trade show in Boston, MA.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Updated 9/23: Fixed editing mistake in audio file (sorry!)

EP187 - Euromonitor Michelle Evans - Commerce 2040

Michelle Evans (@mevans14) is the Senior Head of Global Digital Consumer Research at Euromonitor Intl. She recently published a new report, "Commerce 2040: Revolutionary Tech Will Boost Consumer Engagement."

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 187 of the Jason & Scot show was recorded on Wednesday, September 4. 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP186 - BottleKeeper CEO Adam Callinan

Adam Callinan is the co-founder and CEO of Bottlekeeper (@thebottlekeeper).  In this broad-ranging interview we discuss Bottlekeepers origin, their experience on Shark Tank, Amazon strategy, protecting intellectual property, and challenges and opportunities of scaling a direct to consumer business.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 186 of the Jason & Scot show was recorded on Tuesday, August 20th, 2019. live from the eTail East trade show in Boston, MA.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

Amanda Tolleson, the Chief Customer Officer at Birchbox.  In this broad-ranging interview, we discuss Birchbox's core business, their price increase, their personalization strategy, and their new partnership with Walgreens.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 185 of the Jason & Scot show was recorded on Tuesday, August 20th, 2019. live from the eTail East trade show in Boston, MA.

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP184 - Tapestry CDO Noam Paransky

Noam Paransky is the Chief Digital Officer at Tapestry, the parent company of Coach, Kate Spade, and Stuart Weitzman.  In this broad ranging interview we discuss Tapestry's vision for a Global Digital Experience, some of the challenges with global localization, organization structures for a house of brands, and the future of commerce.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 184 of the Jason & Scot show was recorded on Tuesday, August 20th, 2019. live from the eTail East trade show in Boston, MA.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.

EP183 - Jason Del Rey Land of The Giants Podcast 

We catch up with Jason Del Rey (@DelRey) Senior Correspondent, Commerce at Recode. Jason was last on episode 67.  We discuss some recent industry events and get update on this two big projects:

• Code Commerce September 9 and 10, in New York City.
• Land of The Giants: The Rise of Amazon Podcast.

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 183 of the Jason & Scot show was recorded on Thursday, August 8th, 2019

EP182 - Amazon Q2 Earnings and News 

• Recap of Amazon 2019 Q2 Earnings.
• Starbucks productizing Mobile Order & Pay
• UPS/FedEx go to 7 day delivery
• FedEx quits Amazon

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 182 of the Jason & Scot show was recorded on Wednesday, July 31st, 2019

EP181 -'Think Like Amazon' Author John Rossman 

John Rossman is a former Amazon executive who helped launched and scale the Amazon Marketplace, and he’s the author of “Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader“.

EP180 - Deloitte's Kasey Lobaugh, Surprising Consumer Changes 

Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP, he first appeared on episode 68.  You can follow him on twitter at @klobaugh.  Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry.  

Kasey was last on the show for Episode 114, where he introduced "The Great Retail Bifrication." This time, Kasey is back with a new report, "The consumer is changing, but perhaps not how you think. A swirl of economic and marketplace dynamics is influencing consumer behavior."

Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes.

Episode 180 of the Jason & Scot show was recorded on Thursday, June 20, 2019.

http://jasonandscot.com

Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.